NUM335 A true leader is one who deals with each person individually. When Moshe was told that he was about to die, he said to God, "You know that the mind of one individual is not similar to that of another. Appoint a leader over the congregation who will be able to deal with every individual according to his mind." (Bamidbar Rabbah 21:15 cited by Rashi). While a public speaker might play a major role in influencing others, he is not a true leader. A true leader is one who understands every person individually and deals with each one accordingly. (Rabbi Chayim Smuelevitz) ... The Midrash (Bamidbar Rabbah 21:2) to this verse states the following adage: "Just as the facial features of people are different, so too are their faculties of thought." For this reason Moshe requested that God choose a leader who would be capable of dealing with every person according to his individual mentality. Feuds and fights are begun by differences of opinion and the lack of tolerance for the other fellow's views. Rav Mendel Kotzker offered guidance in avoiding this trap with this comment on the above Midrash. No one is ever disturbed by the fact that others do not have an exact replica of his facial features. In fact, variety and individuality have a host of benefits. In the same vein, we should accept that no two people ever agree on all matters. (Emes MaiKotzk Titzmach, p. 130).